I'm a Product Design Lead with 15+ years experience in the design industry.
I'm passionate about research, design and delivery of great customer experiences that meet business requirements, particularly within tech and regulatory constraints.
I have held in-house, agency, and consultative UX roles, designing for web and native platforms within the Banking/Fintech, Healthcare, Retail, Advertising, and NGO sectors.
I'm a Lead Product Designer based in Washington DC.
Throughout my 15+ year career I have held internal, agency, and consultative roles within banking/fintech, healthcare, retail, advertising, and non-profit sectors.
I'm passionate about the research, design, and delivery of great customer experiences that also meet key business requirements, particularly within regulatory environments.
I approach solutions to problems in three stages
Identify the problem, pain points, opportunity, requirements, and constraints.
Explore the problem space and iterate on a solution that is viable and can scale.
Prepare for handover with all scenarios considered and a focus on next steps.
A deep dive into my process